Tabby Privacy Policy

Last updated: October 24, 2026

Tabby (“the App”) helps households look after their cats together: medications and reminders, daily care logs, vet visits and related records. This policy explains what information we collect, how it is used, and how you can delete it.

Information we collect

• Account information: your email address, display name and optional profile photo.
• Household and care data: your household membership, and the information you enter about your cats. This includes medications, dose schedules and history, feeding, water, weight, mood and fluid logs, care notes, vet visits, expenses and refills.
• Photos and documents: cat photos, profile photos, lab report photos and vet documents you choose to upload. Stool photos you take for a stool score are sent for scoring and not saved; only the score is kept.
• Phone number: optional, only if you give it when connecting a cat to a vet clinic, so the clinic can reach you.
• Messages to us: feedback and support messages you send from the App, and your Tabby AI chats, which only you can see.
• Notification tokens: push notification tokens for your devices, so the App can deliver reminders and household check-ins you ask for.
• Usage data: which screens you open and which features you use (for example, that a dose was marked as given or that the Plus screen was shown), linked to your account ID. It never includes your notes, questions, cat names or other things you type. You can turn this off in the App under Profile, Share usage data.
• Crash reports: technical details about errors, such as the device model and the code that failed, without your care data.

We do not use advertising or cross-app tracking, we do not sell or share data with data brokers, and we do not collect your location or contacts.

How we use information

• To run the App for you and the other members of your household.
• To sync cats, medications and care logs across household members.
• To send the reminders and check-in notifications you turn on.
• To keep accounts secure and let you sign in or reset your password.
• To answer your Tabby AI questions, read the lab reports you upload and score the stool photos you take.
• To understand which features help people, and to fix crashes.

How we share information

Care data in a household is visible to the other members of that household. We do not sell your personal information.

Sharing with your vet: when you create a “Share with your vet” link for a cat, anyone who has the link, such as your vet, can see the sections of that cat's record you picked (medications and doses; weight, water and symptoms; lab results; documents; care notes) without an account. The page shows the cat's name and profile and the first name of the person who created the link. Expenses, household members and contact details are never shared. The link closes by itself at the end of the period you chose, and you can turn it off in the App at any time. We don't store the link itself, only a one-way hash to check it, and we record how many times and when it was last opened. You decide who gets the link; if the recipient copies the information into their own records, they are responsible for that copy.

Connecting a vet clinic: when you connect a cat to a clinic that uses Tabby with the clinic's code, that clinic's team can see the sections of the cat's record you picked, plus your name and the phone number you give. Expenses and other household members are never shared. You can change what the clinic sees or disconnect it from the cat's Vet tab at any time.

We rely on these service providers to run the App:

• Supabase: authentication, database and file storage.
• Expo: delivery of push notifications.
• Apple: App Store distribution, TestFlight and push delivery on iOS.
• Google: Google Play distribution, and push delivery on Android through Firebase Cloud Messaging.
• Anthropic (Claude API) and Google (Gemini API): when you ask Tabby AI a question, scan a lab report or score a stool photo, the question and the relevant records of that cat (or the photo) are sent to Anthropic to produce the answer, and to Google only if Anthropic is unavailable.
• RevenueCat: Tabby Plus subscriptions and purchase status.
• PostHog: usage statistics, hosted in the United States. On this website it counts visits without cookies unless you accept the cookie banner; if you accept, it sets a cookie to recognise you when you come back. It never receives the email you give the waitlist.
• Sentry: crash and error reports.
• Resend: sends account emails, such as sign-up and password reset codes.
• Vercel: hosts this website and the vet sharing pages (vet.tabby-care.com), and counts anonymous page visits. It uses no cookies and doesn't identify you.

Data retention

We keep your account and care data for as long as your account exists. When you delete your account, it is removed as described below.

Deleting your account

You can delete your account at any time in the App: open Profile, then tap Delete account and confirm. Deletion is immediate and cannot be undone. It removes:

• Your account, email address, display name and profile photo.
• Your notification tokens, so this device stops getting notifications.
• If you are the only member of your household: the household and everything in it, including all cats, photos, documents and care logs.

If other people are still in your household, the household and its cats stay in place so they keep their care history. Records you added there may remain but are no longer linked to your account.

If you can no longer sign in or no longer have the App, you can request deletion on the web: email us from the address on your account and we will delete it for you.

Children’s privacy

Tabby is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Your choices

• You can update your profile and care information in the App.
• You can turn off notifications in your device settings.
• You can leave a household or delete content where the App allows it.
• You can delete your account in the App at any time.

Changes

We may update this policy from time to time. The “Last updated” date above changes when we do.

Contact

Questions about this policy or your data: tabbymeds@gmail.com